This policy governs how we collect your information and process payments for Simply Sam. Please read it carefully as it sets out your rights with respect to your projects payments, including important limitations and exclusions. Your signing of a contract constitutes your agreement that this policy applies to the order.

General

If you are not fully satisfied with your deliverables of the software and services, you can get your money back upon the terms and conditions set forth on the Returns Policy.

Payment Gateways

Braintree is our main gateway, but we may use Stripe (in case our main gateway is having difficulties) and PayPal as an alternative for payables. Below is a list of the gateways and what you should expect as the descriptor in your card statement.

Gateway Description
Braintree Our main gateway. Charges appear on your statement as SIMPLY SAM.
Stripe Secondary gateway. Charges appear on your statement as SIMPLY SAM.
PayPal Optional gateway. Charges appear on your statement as PAYPAL *SIMPLYSAM. You will be sent to PayPal's secure payment page to complete payment and sent back to your system upon completion of payment.

Gateway Information

Braintree can be contacted by calling (877) 434-2894 or emailing support@braintreepayments.com.

Stripe can be contacted by emailing support@stripe.com. Pleaase see the Stripe contact page for more information.

PayPal can be contacted by visiting the contact page or disupte a transaction.