Their prices are cheap, and I mean that! I have yet to find another provider that gives me the same storage and bandwith for the same (or close) price. Their VPS offering is based on OpenVZ with a custom control panel which they named "Hypanel". Recently, they even added more advanced graphs and stats for each of your VPS containers; something I've been wanting to see. They also offer a DNS service for clients with distributed DNS servers (Europe and US).

I have been a customer since December 2009, and since then only two problems: the RAID array on the physical machine where my VPS resides was having issues, thus increasing the I/O wait times and slowing things down, but the service was NOT interrupted in the time this was ongoing. This was around January.

Also, recently, there was a unexpected power problem on the data center in Atlanta, GA where they have their US nodes, and all machines in the data center went down, that has been the only real downtime with them, and wasn't even a problem caused by their hardware or software.

Their support gets five stars out of five. They respond promptly and straight to the point.

For being a cheap VPS, their support and service are great; I never thought that these would be the best US$10 a month I'd be spending.

What do I have there? I have a "VPS Start" in Atlanta, GA with two extra IP addresses. The VPS manages this domain's mail, DNS and some other miscellaneous tasks.

I make no promises and post whenever I feel like it, which should be at least once or twice a month nowadays.